Frequently Asked Questions
What type of treatment does Akeso provide?
Akeso provides specialised Musculo-Skeletal Physiotherapy from Australia. "Musculo" means muscles and "Skeletal" means bones and joints, so we treat problems from head to toe. Our founder was educated and trained in Australia, bringing that expert knowledge directly to Indonesia.
We focus on a hands-on approach and intentionally avoid using machines. Instead, we use skilled human touch - like myofascial release, joint mobilisation, and assisted stretching - combined with Clinical Pilates. This helps retrain your movement patterns to ensure your recovery lasts for the long term.
How is Akeso different from other physiotherapy clinics?
The main difference at Akeso is our expert training and premium approach. Our physios are "First Contact" practitioners, meaning they have the clinical expertise to assess, diagnose and manage your injury independently from doctors.
Everything we do happens in a premium, 5-star setting. We provide an exclusive, one-on-one experience with world-class hospitality, so you can recover in total comfort and privacy.
What can I expect from an Akeso session?
For new patients, the first session starts with a consultation with our Clinic Director. They will listen to your problems, and check your body for injuries. During the session, you will define goals that you want to work on, and the Clinic Director will create a Treatment Plan. The session finishes with some light treatment and exercises.
For existing patients, a typical session consists of Manual Therapy and Movement with your physiotherapist. The split between these two components varies depending on which stage of your treatment journey you are in.
What is Manual Therapy?
Manual Therapy is a hands on treatment approach used by physiotherapists. At Akeso, our proprietary method uses a blend of Australian-based techniques such as massage, myofascial release, joint mobilisations and assisted stretching.
Can you heal [insert injury]?
Our Clinic Directors are highly experience in treating a wide range of conditions, with years of training under Akeso’s founder, Brett Money. Our targeted training approach hones the physiotherapists’ clinical reasoning skills and diagnostic capabilities. This ensures that Akeso can always problem solve our way to figuring out your injury.
And if it’s something that we can’t identify, we will recommend the patient to get an MRI or further checks at one of our partner hospitals.
Do I need to see a doctor before coming to Akeso?
In most cases, no. Our physiotherapists are trained as First Contact Practitioners, meaning they are qualified to independently assess, diagnose, and treat you without a doctor’s referral.
You can come directly to Akeso, though some patients might need to see a doctor first for insurance purposes. If you need a referral for your insurance, we can assist you through our Akeso GP.